FAQ

So you wanna know why the image on every page hey? Pictures from our humble beginnings 

So you wanna know what is the anticipation effect hey? When you wait for something for a week or two, anticipating grows stronger and when you finally receive your item, you are even more excited about it.

So you wanna know how long does it take to receive the items hey? It takes approximately 5 to 8 business days to receive your items in the US. International shipping can take 9 to 15 business days approximately. Anticipation effect has its limits, we agree. Preparation such as cutting, sewing, adjustments is approximately 7 to 9 business days.  Wedding dresses are sent DHL, UPS or FedEx (approximately 7 business days). 

So you wanna know if we offer a warranty hey? Indeed we do. We offer a 30 day money back satisfaction guarantee when you receive the item. If you are not satisfied with the item, return the item and we will refund the purchase price and standard return 

So you wanna know where we are hiding hey? We are located above the 49th parallel, the northern hemisphere, eastern time, near Montreal, Canada. That’s why we talk this way hey and don’t you forget it.

So you wanna know why you should trust us hey? Our reputation is immensely important. Our active McAfee trust seal, now TrustedSite and shopper identity protection shows our strong commitment.